Help Center

How does Megadeeds work?


Whether you fundraise for schools, charities, churches, or personal causes... Megadeeds is a unique fundraising platform and marketplace that makes it easy for people to naturally keep on giving, and delivers incredible results to your fundraisers. This Short Introduction Video explains how Megadeeds works.




What is Megadeeds' fee structure?


There are no fees for buying and selling on Megadeeds. There are no fees for making donations on Megadeeds. There are no fees for setting up a fundraiser on Megadeeds. For collected donations, fundraisers pay a small platform fee per donation transaction, and details can be found in Megadeeds' Fees Policy.




How do I receive donations made to my fundraiser?


There are many ways to reach your fundraising goal:

  • When people make monetary donations to your fundraiser, the donations will be directly deposited to the PayPal account that you registered when you created the fundraising campaign.
  • When people pay for items purchased on the marketplace that support your campaign, the donated sale proceeds will be directly deposited to the PayPal account that you registered when you created the fundraising campaign.
  • There is no minimum payout. You receive all donations directly and immediately.
  • There are many ways to withdraw funds from your PayPal account that were donated. Please refer towithdraw donations funding from your PayPal account, please refer to PayPal's Funding Withdrawal Guidelines for details.




Why was a fundraiser removed from Megadeeds?


A fundraiser on Megadeeds can be removed for any of the following reasons:

  • The beneficiary of the fundraiser requested that it be removed.
  • The creator of the fundraiser deleted it.
  • The fundraiser doesn’t follow Megadeeds Terms Of Services.
  • It was a type of fundraiser that isn’t allowed on Megadeeds.
  • The PayPal account that the fundraiser creator provided is no longer valid, being suspended, or can no longer accept donations.
  • The fundraiser appears to be intended to send funds to a country that is subject to comprehensive sanctions under U.S law.
  • The creator of the fundraiser did not respond to notification from Megadeeds asking for completion or confirmation of information, such as valid email address, or to confirm PayPal ID.




How do I report a fundraiser for suspicious activity?


From the fundraising page, click the three-dot option on the top right of the screen, then select Report This Campaign.




Even though I received donations, I don’t see any funds in my PayPal account?


This could be due to an unconfirmed PayPal account, unverified PayPal account, or you have not completed additional information requests from PayPal. TIP: It's extremely important to complete the process of verify your PayPal account after it is created — funds may be returned to donors or buyers after a period of 30 days if the account remains unverified because PayPal is unable to direct funds to the intended user account. NOTE: If you receive a message that your PayPal account is invalid, limited, or restricted, reach out to PayPal to ensure your account is able to send and receive funds on PayPal's system.




Why do I need to Confirm my PayPal email address?


If you don’t confirm your email address with PayPal, you will not be able to receive donations or payments.PayPal asks you to confirm your email address for security purposes, and to ensure that donations or payments are sent to a valid email address. Donors will receive an error message when they send you money until your account has been confirmed. To confirm your email address with PayPal, refer to PayPal’s Email Confirm Instruction Note: Even when you receive emails from PayPal about Email Confirmation, never click on any link from the email, instead log into the PayPal website directly and complete the account Confirmation from your PayPal account.




Will the fundraiser that I donate to receive my information?


When you donate to a fundraiser, the organizer of the fundraiser will be able to see your name and the donation amount. Megadeeds does not share your information with any third party.




How do I get a receipt for my donations?


After you make a donation, a confirmation message will be sent to the INBOX in your Megadeeds app, and one will also be sent to your email account. This confirmation shows that you’ve made this donation as a charitable contribution and that you are not receiving any goods or services in return. If you did not receive email receipt for your donations, check your Spam or Other folder, and move Megadeeds email to your Inbox.




Are donations made on Megadeeds tax-deductible?


A donation made to a fundraiser on Megadeeds may be tax-deductible. Since tax laws vary by country and region, you should consult a tax professional or review the laws for your area to determine whether a donation is tax-deductible.




How do I contact Megadeeds about my donations?


Should you have any questions or need help with a donation or fundraising campaign, please email support@megadeeds.com




What are some guidelines for buying and selling on Megadeeds marketplace?


Here are guidelines for buying and selling on Megadeeds marketplace:

  • Verify the item in person: If you’re buying an item, look over the item and make sure it’s what you want before paying. If you are not satisfied with an item’s condition or have doubts about its authenticity, you can decline to complete the purchase. If the seller offers to ship the item rather than meeting in person, keep in mind that you won’t have the opportunity to verify the item.
  • Be cautious when buying or selling high-value items: Double-check deals that seem too good to be true as scammers may try to use underpriced items to lure buyers into a scam.
  • Meet at a safe location: Meet at a public place like a grocery store or coffee shop. When in doubt, do not invite buyers or sellers into your home. Before going to the agreed location, tell a family member or a friend the exact location where you will meet and bring your mobile phone. Never conduct any transaction in cash, and always use the payment services from within the Megadeeds app for all purchases.
  • Protect your privacy: Do not share your financial information (example: PayPal login and password, bank account info) with buyers or sellers.
  • Use only payment methods from within Megadeeds' app: For safety reasons, do not use cash. Also keep in mind that personal checks or cashier checks can be counterfeit or may not have sufficient funds.
  • Do not sell recalled items: In many places, it is illegal to sell recalled items. If you are unsure whether the item you are buying or selling has been recalled, look on the website of the item’s manufacturer for this information.
  • Watch out for counterfeit items: It is illegal to sell counterfeit items. Megadeeds does not support the sale of counterfeits on the platform.




How do I set up payments for items that I am selling on the marketplace?


Since Megadeeds uses PayPal for all financial transactions, you will be asked to provide a PayPal ID, and confirm that ID via the PayPal gateway to receive payments for items you are selling on the marketplace.




I would like to return an item I bought on Megadeeds' marketplace. Can I have a refund?


As Megadeeds is a marketplace, it facilitates sales rather than allowing sellers and buyers to transact directly from it. Therefore, you will have to check with the seller about the return and refund policy. As part of the sale proceeds are donated to a fundraiser campaign of the seller's choice, you should also check with the organizer of the fundraiser about their refund policy before buying.




How do I rate someone on the marketplace?


Once an item is sold, there will be the option Rate Seller (for buyer) and Rate Buyer (for seller) at the bottom of the screen for the item. Users can leave a star-rating, and/or comment on the transaction.




How do I mark an item as sold in the marketplace?


Once the buyer for your item completes the payment, the item will automatically be marked as sold. However, sometimes you might want to indicate that the item is no longer available. To do so: From the item:

  • Tap the three-dot option on the top right of the screen.
  • Select End This Listing.
  • Confirm your decision by tapping on Yes - end this listing.




Why does Megadeeds use PayPal to process donations and payments?


PayPal is one of the largest E-Commerce payment providers in the world, and there are many benefits to you by using PayPal for donation and payment transactions.

  • It is secure - you submit your payment to PayPal and they just pass the confirmation of payment and details of the transaction.
  • It is easy - all you need is a valid email account to sign up for a free PayPal account.
  • Multiple payment options - use credit, debit card, existing PayPal funds, or transfer from your bank account.
  • Protects your privacy: your financial information (example: PayPal login and password, bank account info) is not shared with fundraisers, donors, or sellers.
  • PayPal is available in more than 200 countries and regions in the world and accepts more than 20 major currencies; making it easier to process purchases and donation transactions.




How do I donate to a fundraiser or charitable organization on Megadeeds?


There are different ways to donate to a fundraiser on Megadeeds. To make a monetary donation:

  1. Tap Donate Now from a fundraiser page.
  2. Select Donate Money.
  3. Enter the amount you would like to donate, then tap Next.
  4. Tap Donate with PayPal or Use Debit or Credit Card. All donations will be processed securely via PayPal services. You do not need a PayPal account to make donations.
You can also offer to sell goods or services and donate part, or the entire sale proceeds to a fundraising campaign of your choice. Once the item is sold, your contribution will be treated as campaign donations. To sell goods or services: From a fundraising campaign that you want to support:
  1. Tap Sale and Donate Proceeds.
  2. Provide information for the item or service you would like to sell: pictures, title, price...
  3. Select Percentage of the sale proceeds that you would like to donate to the campaign.
  4. Note: if you elect to donate less than 100%, you will receive the rest of the sale proceeds via PayPal. You will be asked to provide your PayPal ID to receive the payment. If you don't have a PayPal account, you can create one with a valid email ID.
  5. Click Post Offer.
Once the item is sold and paid for, the sale proceeds will be distributed based on the selections you made in (3) and (4).




Why should my PayPal account be Verified?


If you don’t verify your PayPal account, you might not be able to receive donations nor payments. For security reasons, if your PayPal account is new you will be asked to verify it at some point, even if you have already started receiving donations. Future donations or payments may be blocked until you verify the account. To verify your account with PayPal, refer to PayPal's Account Verify Instruction Note: Even when you receive emails from PayPal about Account Verification, never click on any link from the email, instead log into the PayPal website directly and complete the account Verification Process from your PayPal account.




Need more help with PayPal?


If you need further assistance with PayPal, it’s best to visit PayPal Help Center If you need help getting through any of these steps, please call PayPal directly at 1-888-221-1161 and ask one of their agents to walk you through the process.




Even though I have received payments, I don’t see any funds in my PayPal account?


This could be due to an unconfirmed PayPal account, unverified PayPal account, or you have not completed additional information requests from PayPal. TIP: It's important to Confirm and Verify your PayPal account after it is created — funds may be returned to donors or buyers after a period of 30 days if the account remains unverified. This is because PayPal is unable to direct funds to the intended user account. NOTE: If you receive a message that your PayPal account is invalid, limited, or restricted, reach out to PayPal to ensure your account is able to send and receive funds on PayPal's system.




How do I list an item for sale on the Marketplace


To sell goods or services: From the Marketplace, tap on (+) on the top right of the screen, then click Continue To Campaign Listings and continue with the next steps. From the fundraising campaign that you want to support:

  1. Tap Sale and Donate Proceeds.
  2. Provide information for the item or service you would like to sell: pictures, title, price...
  3. Select Percentage of the sale proceeds that you would like to donate to the campaign.
  4. Note: if you elected to donate less than 100%, you will receive the rest of the sale proceeds via PayPal. You will be asked to provide your PayPal ID to receive the payment. If you don't have a PayPal account, you can create one with a valid email ID.
  5. Click Post Offer.
Once the item is sold and paid for, the sale proceeds will be distributed based on the selections you made in (3) and (4).




What is Megadeeds Donation Match?


To kickoff #DoMegadeeds 2019, Megadeeds will be matching donations up to $1000 USD per fundraiser. See more details in Megadeeds Donation Match.




I did not receive an email invoice for my donation or for my sale


For every donation, listing of an item, or sale of an item, Megadeeds emails a receipt to the fundraiser, the donor, and the buyer/seller. If you do not receive the email or see it in your inbox, check your spam folders. Your email provider might misfile this mail as spam. Mark Megadeeds' emails as "Not Spam" and move them to your inbox.




How do I start a fundraiser?


To start a fundraiser:

  • Click on CAMPAIGNS in the bottom menu.
  • Click the (+) on upper right of the screen.
  • Verify the PayPal account where donations will be sent. If you don't have a PayPal account, click on the link and create one on PayPal’s site.
  • Enter campaign information: short title, story behind your campaign, category, funding goal, and cover photos or video.
  • Click Post Campaign.
  • Share your campaign with others: tap on any of the share icons and share the fundraiser with your network of friends and supporters, and ask them to also share with those they think are willing to help. It is vital that you share and spread the word - the more people who know about your fundraiser, the sooner you will meet your funding goal.
Please note that any intent to deceive, mislead or confuse users by impersonating either a person or an organization that you do not represent, or fabricating a campaign story will lead to account suspension. Please refer to our Terms of Services for full details.




Which countries and currencies does Megadeeds support?


Megadeeds is available worldwide. Currently, we support the following currencies:

  • US Dollar (USD)
  • Euro (EUR)
  • Australian Dollar (AUD)
  • Brazilian Real (BRL)
  • British Pound (GBP)
  • Canadian Dollar (CAD)
  • Czech Koruna (CZK)
  • Danish Krone (DKK)
  • Hong Kong Dollar (HKD)
  • Hungarian Forint (HUF)
  • Israeli New Shekel (ILS)
  • Japanese Yen (JPY)
  • Mexican Peso (MXN)
  • New Taiwan Dollar (TWD)
  • New Zealand Dollar (NZD)
  • Norwegian Krone (NOK)
  • Philippine Peso (PHP)
  • Polish Zloty (PLN)
  • Russian Ruble (RUB)
  • Singapore Dollar (SGD)
  • Swedish Krona (SEK)
  • Swiss Franc (CHF)
  • Thai Baht (THB)




How do I delete my account?


You can delete your Megaeeds account at any time by sending request to service@megadeeds.com. Please note that deleting your account is permanent and cannot be undone. Once deleted, all account data is delete from our servers. NOTE_1: If you have an active fundraising campaign, you must close it before your account can be deleted. NOTE_2: If you are selling item(s) on the Megadeeds marketplace, you must end the listing before the account can be deleted. If you have pending transaction(s) with other user, you must either cancel or complete them before your account can be deleted.





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©2019 by Megadeeds.